Shipping

When there are freight reduction activity on www.jackjones.com.hk, the actual freight is subject to the activity.

Standard Shipping - HK$ 30
FREE for orders over HK$ 500!
Delivered to within 3-6 business days.

Signature required on delivery
**Please note that we cannot ship to a PO Box. Please use a street address when placing an order to avoid delays.

  • Post office boxes: Please note that we cannot deliver to a post office box address.
  • Receiving your order: Please note that orders require a signature on delivery. If you are not available to sign for your order, the postal carrier will leave a note with instructions for pick up from a designated post office. Delivery is subject to the terms of the relevant postal service.
  • While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.
  • Out of stock items: If any items in your order are out of stock at the time your order is packed, we will notify you via email and refund you for those items.

No promo code needed! Free shipping is automatically applied at checkout when your order is over the specified threshold.
The threshold for free shipping is calculated after any promotions and discounts are applied