Membership rules
When you click to agree to these rules during the application and registration process of the JACK & JONES official online store, it means that you have fully read, understood and accepted the terms of use, privacy policy, delivery terms, return policy, and website shopping of the JACK & JONES official website. policy and the entirety of these Terms. If you do not agree with the above or any part of it, please stop the application registration process immediately.
The above rules are effective for you from the date you submit your membership application.
JACK & JONES website members are not the same as physical store members, and the membership points system is also different.
Please note that if you refuse to accept these terms and conditions, you will not be able to use or order any products through our website. By entering or using this website, you represent and warrant that (i) you are of sufficient legal age or other legal capacity to legally agree to these terms and conditions and (ii) you have read, understood and agreed to be bound by these terms ( iii) You will use the Site in accordance with applicable laws. By accessing the Site, you also acknowledge that certain content may not be suitable for users under the age of 18.
The applicable amount and available product categories of membership points, shopping credits, membership discounts and VIP membership discounts are subject to the company's determination. In the event of any disputes regarding special events, discounts, discounted items, etc., the company reserves all rights.
Membership cannot be applied for multiple times. If multiple applications are found, only the membership originally applied for will be retained, and other applied memberships will become invalid and the shopping money will be returned to zero.
Membership points and shopping credits cannot be transferred or exchanged for cash, nor can the points or shopping credits of multiple members be combined and used together.
BESTSELLER may change these rules from time to time based on changes in applicable laws and regulations and the need to maintain any terms of the website, protect consumer rights, adjust membership plans or membership services, etc. If BESTSELLER changes these rules, we will notify members through one or more of the following methods:
1) Email
2) JACK & JONES official website
3) SMS
Member points
If a member completes all the registration processes in accordance with these rules and successfully registers as a member, after logging into his or her member account on the Hong Kong JACK & JONES official website to make a purchase and making a successful payment, the actual amount paid for the JACK & JONES products purchased will be calculated as member points, HKD 1. = 1 member point. The actual payment amount less than HKD 1 will not be counted as member points.
The amount of any discount used will not be calculated into membership points. Points will be based on the actual payment amount (for example, if a member uses a HK$400 discount code when purchasing products with a total value of HK$1,000, the member will only receive 600 membership points. ).
Member points will be displayed in their member account within 20 days after successful payment and order placement.
No membership points will be generated in the following situations:
- Products not purchased on the Hong Kong JACK & JONES official website
- Specific products that are expressly not counted as membership points
- Payment for all returned items
- Promotional gifts or giveaways
- Products redeemed using membership points
- Non-JACK & JONES brand products
- If a member engages in dishonest or illegal trading behavior, Bestsller has the right to cancel the transaction, deduct or adjust membership points, or restrict the member from accumulating membership points.
We reserve the right to change the terms and conditions of JACK & JONES Hong Kong official website membership at our sole discretion.
Bestseller is responsible for the operation and management of membership points. Under certain circumstances, Bestseller has the right to cancel, invalidate, deduct or adjust membership points, and notify members by email, phone or text message. Members can deduct or adjust membership points within 30 days after issuing the above notification. Points decisions are contested. In case of any dispute, Bestseller reserves the right of final decision.
Terminate membership
Bestseller has the discretion to terminate membership when the following circumstances occur, including but not limited to, and the termination of membership will take effect from the date of notification by Bestseller:
- Provide untrue membership application information
- Accumulating membership points by mistake, or members using membership services for purposes other than these rules
- Member dies or loses capacity for civil liability
- Members disrupt other members’ activities, use other members’ personal information to cause harm to other members, or engage in other acts that infringe on others’ legitimate rights and interests
- Malicious fraud or other acts of defrauding, stealing or illegally possessing any member points, subsidies, discounts or other member benefits (if any)
- Members who violate the terms and conditions of these rules, harm public order, public order and good morals, or violate laws and regulations
Once the membership is terminated, all member points and other membership rights will immediately expire on the day of termination; even if the member re-applies to register as a member, the above rights will not be restored.
In case of any dispute regarding the termination of membership, Bestseller reserves the right to make the final decision
To the maximum extent permitted by applicable law, any claims, claims, or claims arising out of a customer’s or member’s omission, negligence, and/or failure to provide us with their latest information, or due to the accuracy and completeness of such information, Bestseller will not bear any responsibility for demands, liabilities or lawsuits.
Member Rules
When you click to agree to these rules during the application and registration process of the JACK & JONES official online store, it means that you have fully read, understood and accepted the terms of use, privacy policy, delivery terms, return policy, and website shopping of the JACK & JONES official website. policy and the entirety of these Terms. If you do not agree with the above or any part of it, please stop the application registration process immediately.
The rules mentioned above will become effective for you from the date you submit your membership application
JACK & JONES website membership is not conjuction with physical store membership, and the membership system is also different.
Please note that if you refuse to accept these terms and conditions, you will not be able to use or order any products through our website. By entering or using this website, you represent and warrant that (i) you are of sufficient legal age or other legal capacity to legally agree to these terms and conditions and (ii) you have read, understood and agreed to be bound by these terms (iii) You will use the Site in accordance with applicable laws. By visiting the Site, you also acknowledge that certain content may be inappropriate for users under the age of 18.
The applicable amount of membership points, shopping credits, membership discounts and VIP membership discounts and available product categories are subject to the company's determination. In the event of any disputes regarding special events, discounts, discounted items, etc., BESTSLLER reserves all rights.
Membership cannot be applied for more than one time. If multiple applications are found, only the membership applied originally will be retained, and other applied memberships will become invalid and the membership points will be returned to zero.
Membership points, shopping credits, etc. cannot be transferred, exchanged for cash, or combined with multiple members' membership points or shopping credits for use together.
BESTSELLER may change these rules from time to time based on changes in applicable laws and regulations and the need to maintain any terms of the website, protect consumer rights, adjust membership plans or membership services, etc. If BESTSELLER changes these rules, we will notify members through one or more of the following methods:
1) Email
2) JACK & JONES official website
3) SMS
Membership Reward Points
If a member completes all the registration processes in accordance with the rules and successfully registers as a member, after logging into his or her member account on the Hong Kong JACK & JONES official website to make a purchase with a successful payment, the actual amount paid for the JACK & JONES products purchased will be calculated as member points, HKD 1 = 1 member point. The actual payment amount less than HKD 1 will not be counted as member points.
The amount of any discount used will not be calculated into membership points. Points will be based on the actual payment amount (for example, if a member uses a HK$400 discount code when purchasing products with a total value of HK$1,000, the member will only receive 600 membership points. ).
Member points will be credited in member's account within 20 days after successful payment and order placement.
No membership points will be generated in the following situations:
- Products not purchased on the JACK & JONES Hong Kong official website
- Specific products which are stated not to be counted as membership points
- Payment for all returned items
- Promotional gifts or giveaways
- Items redeemed by using member points
- Non-JACK & JONES brand products
- If a member engages in dishonest or illegal trading behavior, Bestsller has the right to cancel the transaction, deduct or adjust membership points, or restrict the member from accumulating membership points.
We reserve the right to change the terms and conditions of JACK & JONES Hong Kong official website membership at our sole discretion.
Bestseller is responsible for the operation and management of membership points. Under certain circumstances, Bestseller has the right to cancel, invalidate, deduct or adjust membership points, and notify members by email, phone or text message. Members can deduct or adjust membership points within 30 days after issuing the above notification. Points decisions are contested. In case of any dispute, Bestseller reserves the right of final decision.
Membership Termination
Bestseller has the discretion to terminate membership when the following circumstances occur, including but not limited to, and the termination of membership will take effect from the date of notification by Bestseller:
- Provide untrue membership application information
- Accumulating membership points by mistake, or members using membership services for purposes other than these rules
- Member dies or loses capacity for civil liability
- Members disrupt other members' activities, use other members' personal information to cause harm to other members, or engage in other acts that infringe on others' legitimate rights and interests
- Malicious fraud or other acts of defrauding, stealing or illegally possessing any member points, subsidies, discounts or other member benefits (if any)
- Members violate the terms and conditions of these rules, harm public order, public order and good morals, or violate laws and regulations
Once the membership is terminated, all member points and other membership rights will immediately expire on the day of termination; even if the member re-applies to register as a member, the above rights will not be restored.
In case of any dispute regarding the termination of membership, Bestseller reserves the right to make the final decision
To the fullest extent permitted by applicable law, any claims or claims arising out of a customer's or member's omission, negligence and/or failure to provide us with their latest information, or due to the accuracy and completeness of such information, Bestseller will not bear any responsibility for demands, liabilities or lawsuits.